This guide covers GE washer recall 2013 in detail to help you diagnose and resolve the issue.
GE Profile front-load washer recall 2013 — GE, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), recalled approximately 62,000 GE Profile front-load washing machines due to a basket separation defect that poses an injury hazard. This is CPSC Recall #13-003.
| Detail | Information |
|---|---|
| Notice Type | CPSC Recall |
| Severity | Moderate |
| Brand | GE / Profile / Cafe / Hotpoint |
| Action Required | See details below |
Hazard Description
The washer basket can separate from its mounting during operation. When this happens, the force can cause the top panel of the washing machine to break apart, creating sharp projectile hazards and posing a risk of lacerations or impact injuries to nearby consumers. The separation can occur without warning during a spin cycle.
Affected Models
This recall covers GE Profile front-load washing machines with model numbers beginning with:
- WPDH8800
- WPDH8900
- WPDH8910
The model number is located on the inside door frame. These washers were sold through appliance retailers and home improvement stores nationwide.
Units Affected
Approximately 62,000 units were included in this recall in the United States.
Incidents Reported
GE received 19 reports of the washer basket separating, including 10 reports of top panel breakage. No serious injuries were reported at the time of the recall, but the projectile risk from broken panels presents a significant hazard.
Ge Washer Recall What to Do
- Stop using the washer immediately if the model number starts with WPDH8800, WPDH8900, or WPDH8910.
- Unplug the appliance from its electrical outlet.
- Keep children and pets away from the appliance until the repair is completed.
- Contact GE Appliances toll-free at (888) 641-9739 or the general GE service line at 1-800-432-2737, Monday–Friday 8 a.m.–5 p.m. ET to schedule a free repair.
- Do not attempt to use the washer in the interim — there is no safe interim workaround.
Urgency: HIGH. A separating wash basket with enough force to break the top panel can cause serious injuries. Do not use the affected machines until GE has performed the free in-home repair.
View all active appliance recalls at the CPSC Recalls Database.
Related safety topics: GE front-load washer recall, GE Profile basket recall, GE CPSC recall 2013. Check these for complete GE appliance safety awareness.